# Browser

The **browse tab** allows the operator to capture a screenshot of the site the client is currently on. The operator can then handle the image in a similar manner to sharing documents. The client sees everything in his browser in real-time. The screenshot of the client’s website can be restored at any time.

{% hint style="info" %}
*The functionality only provides indicative information about the page the client is on. The specific web pages have a major influence on its functionality. **If the functionality is crucial for you, we recommend using co-browsing below.***
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## Co-browsing

This feature allows you to access the client’s user page in real-time, and you will be able to control the page to a certain extent. Both the client and the operator will still be able to work independently and each will have their own cursor.

{% hint style="info" %}
*Co-browsing can be found in the **“Browser”** tab. The window will then appear to the client, with an invitation to share.*
{% endhint %}

{% hint style="success" %}
*As the operator you will be able to:*

* ***scroll the page**,*
* ***fill in the text boxes**,*
* ***copy, paste,** and **cut** the selected text,*
* ***draw** on the client page or*
* ***insert items into a shopping cart**.*
  {% endhint %}

{% hint style="warning" %}
*The Co-browsing function can only be used in the case of **WebChat sessions** (in the case of Invitation, the client does not enter the session via the web).*
{% endhint %}

### Do not touch me feature

By inserting a short line of code it is possible **to disable access to the operator for a** certain **area of the site.** In practice, this security measure may appear like a **button** or **text field.** As a result, the client can always control sensitive data and the **operator will not be able to delete or copy such data.**

{% hint style="info" %}
*You can find precise instructions on how to implement this feature* [***here***](https://docs.mluvii.com/en/for-it-specialists/co-browsing)*.*
{% endhint %}