# Keyboard shortcuts

You can use a keyboard shortcut set to work faster with mluvii. Some abbreviations are only available in active conversation.

| **IN GENERAL** |                                                       |
| -------------- | ----------------------------------------------------- |
| Alt + M        | Open/Close the operator status menu                   |
| Alt + H        | Open / Close the list of shortcuts in the application |
| Alt + I        | Open / Close the Invitations panel                    |
|                |                                                       |
| Alt +↑         | Previous chat                                         |
| Alt +↓         | More chat                                             |
| **SESSION**    |                                                       |
| Alt + 1        | Client                                                |
| Alt + 2        | Video call                                            |
| Alt + 3        | Share                                                 |
| Alt + 4        | Templates                                             |
| Alt + 5        | Browser                                               |
|                |                                                       |
| Alt + B        | Block client                                          |
| Alt + R        | Redirecting client                                    |
| Alt + E        | Ending the session                                    |
|                |                                                       |
| **CHAT**       |                                                       |
| Alt + C        | Chat focus                                            |
| Alt + X        | Templates                                             |
| Enter          | Send a message                                        |
| Shift Enter    | New line                                              |
|                |                                                       |
| **SYSTEM**     |                                                       |
| Esc            | Quit                                                  |
| Enter          | Send                                                  |


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.mluvii.com/en/helpdesk/keyboard-shortcuts.md?ask=<question>
```

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The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.