# Disconnecting inactive tabs in Google Chrome

If your users are not active in the application during the entire login period, the Google Chrome browser will **recognize an open inactive tab** (e.g. the user has been working in another system for 15 minutes).

This is standard behavior of the browser to save maximum operating memory for other applications. To avoid a white screen and the need to always reload the application, **it is necessary to mark the website *****"app.mluvii.com"***** as an exception**. This guide is for that. 

### The procedure is as follows: 

* In the main settings menu, select "Settings"

<figure><img src="/files/sNP1PkBWVqmsj7zyS1Cu" alt=""><figcaption></figcaption></figure>

* Next, continue by selecting "Performance" Next to the label "Always keep these sites active click the button "Add"&#x20;
* Enter the URL "app.mluvii.com" here and click the "Add" button

<figure><img src="/files/OteDqSQkM2KFEnVatnVH" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
*In the case of a custom instance of mluvii, enter the actual URL address.*
{% endhint %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.mluvii.com/en/helpdesk/manuals/disconnecting-inactive-tabs-in-google-chrome.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.