License types

If you are considering using mluvii, you have a choice of 3 license types (Lite, Profi and Enterprise). In the table below you can see what each license type includes.

Feature Lite Profi Enterprise
Hosting
Recomended call center size 1 - 20 operators 20 - 50 operators 50+ operators
Deployment variant SaaS only SaaS only SaaS / Private cloud /On-premise
Communication Channels
Chat
Video calls
Showroom
Callback
E-mail
Facebook Messenger * x
Apple Messages for Business * x ✔ + initial fee ✔ + initial fee
Whatsapp * x ✔ + initial and monthly fee ✔ + initial and monthly fee
Vkontakte * x
IP Telephony * + initial and monthly fee + call charges ✔ + initial fee and call charges ✔ + initial fee and call charges
Feature
Tags
Forms
Templates
Screensharing
Filesharing
Communication redirect
Client History
Notes
Parameters
Contact directory
REST API
Performance
Operator Metrics
Custom Forms x
Auto-tagging x
Hero Cards x
Recordings - Phone x
Recordings - A/V x
Campaigns x x
More phone numbers for outbound campaigns x x
Offline channels reconnect x
Whatsapp Template Messages x ✔ + monthly fee ✔ + monthly fee
Transparent system of incoming requests x
Routing visualisation x
Advanced security (LDAP) x x
Custom background/Blur
2FA x
Co-browsing x x
Chatbot API *

* It's not part of Software mluvii, it's just prepared interface.

You can find the complete price list on our web.

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