- integrated or external (headset)
- minimum resolution: 640x480px/
- minimum refresh rate: 30fps
- ideally made by reputable company (Jabra, Logitech,...)
Headsets: It is impossible to recommend one particular type. There are several factors to consider:
- "one/both ears"
- wired/wireless model
- USB/3.5 mm jack
- price (standard, premium)
Because operators use the headset all day long, it's good to think about their comfort.
Number of screens
- 2 is highly recommended for more comfortable work of operators,
- FullHD resolution (1920x1080 pixels)
Specifications of the A/V chat
- 2 participants (1 client and 1 operator) as a standard
- up to 6 participants (1 client and 5 operators) and it depends on the particular license type
- internet connectivity: min. 4MB/s
For more information regarding setup options for A/V sessions, plese click here.