Browser support
Here is a list of support for each of the mluvii application individual features when the customer enters from different web browsers. The operator always connects through Google Chrome.
Windows operating system
Browser | Supported |
---|---|
Chrome | ✔ |
Firefox | ✔ |
Edge * | ✔ |
Opera | ✔ |
Other operating systems and devices
AV inputs on Apple mobile devices are supported from iOS 12 version and higher.
Function | MacOS Safari | MacOS Chrome | iOS Safari | iOS Chrome | Android Chrome | Android UC Browser |
---|---|---|---|---|---|---|
Chat (Operator and Client) | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Sending files in chat (Operator) | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Sending files in chat (Client) | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Co-browsing (Operator) | ✔ | ✔ | x | x | x | x |
Screen Sharing (Operator) | ✔ | ✔ | x | x | x | x |
Desktop sharing (Client) | ✔ | ✔ | x | x | x | x |
Desktop File Sharing (Operator) | ✔ | ✔ | x | x | x | x |
Desktop File Sharing + QR Code (Client) | ✔ | ✔ | x | x | x | x |
Screenshot (Operator) | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Audio/ Video chat (Operator) | ✔ | ✔ | ✔ | ✔ | ✔ | x |
Audio/Video Chat (Client) | ✔ | ✔ | ✔ | x | ✔ | x |
Video Call (Operator) | ✔ | ✔ | ✔ | ✔ | ✔ | x |
Video Call (Customer) | ✔ | ✔ | ✔ | x | ✔ | x |
Draw in Browser (Operator) | ✔ | ✔ | x | x | x | x |
Call Transfer (Operator) | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Saving and reading cookies despite the browser prohibition | ✔ | x | x | x | x | x |
Hero Cards | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Client Chat History | ✔** | ✔ | ✔** | ✔** | ✔ | ✔ |
* From version 79 and higher, that uses the Chromium core.
** Functionality is provided only if the client turns off the default Safari setting "Do not track across pages"