Campaign Contacts

The contacts contained in a campaign can take on different states during the campaign. Within a WhatsApp campaign, you can encounter the following states:

State	State Description	Notes
Canceled by admin	Status after the end of the current campaign by the administrator.	The contact can also be removed using the REST API.
Delivered	The template message was successfully delivered to the client.	The client has received the Template message but has not yet displayed it.
Delivery failed	Template message did not reach the client.	Template message was successfully sent, but could not be delivered.
Error	Template message failed to send.	This may be due to sudden unavailability of the mluvii app or WA API.
In progress	The template message is sent to the client.	This condition is usually not noticed. It changes to another state very quickly.
Initial	No template message was sent to the contact.	The status of the contact immediately after uploading it to the campaign.
Invalid record	Incorrectly uploaded contact	E.g. empty value of the "Guest phone number" parameter.
Read	The template message was successfully delivered to the client.	The client has viewed the message.
Removed	The contact has been removed from the campaign.	The removal is done by the administrator of the campaign (not started, paused).
Retry scheduled	Template message failed to send the first time. The following additional attempts.	This condition is usually not noticed. Several upload attempts are scheduled in quick succession.
Sending failed	Template message has not been sent.	The client's phone number does not have a registered WA account.
Sent	Template message has been sent.	Template message was successfully sent, but the client's phone is turned off/Airplane mode.

If you can't see the "Successfully Submitted" state, don't worry. It's a legacy state, that's no longer used nowadays.