Settings

Only a user with Tenant Administrator rights and higher can access the Settings section of the application. Here you will find instructions on how to manage the following key parts of the application:

Webchat channel:

• Groups

• Routing

• Rules

• WebChat

• Chatbots

Other channels:

• Facebook Messenger

• WhatsApp

• Apple Messages for Business

• VKontakte

• E-mails

• IP telephony

• Campaigns

Assets:

• Files

• Templates

• Forms

Traffic monitoring

• Routing visualization

Other

• Application

• Blacklist

• GDPR