LogoLogo
Mluvii webLoginAPIDEMO
English
English
  • ABOUT
  • UPDATES MLUVII
    • 2.125
    • 2.124
    • 2.123
    • Archive
      • 2.122
      • 2.121
      • 2.120
      • 2.119
      • 2.118
      • 2.117
      • 2.116
      • 2.115
      • 2.114
      • 2.113
      • 2.112
      • 2.111
      • 2.110
      • 2.109
      • 2.108
      • 2.107
      • 2.106
      • 2.105
      • 2.104
      • 2.103
      • 2.102
      • 2.101
      • 2.100
      • 2.99
      • 2.98
      • 2.97
      • 2.96
      • 2.95
      • 2.94
      • 2.93
      • 2.92
      • 2.91
      • 2.90
      • 2.89
      • 2.88
      • 2.87
      • 2.86
      • 2.85
      • 2.84
      • 2.83
      • 2.82
      • 2.81
      • 2.80
      • 2.79
      • 2.78
      • 2.77
      • 2.76
      • 2.75
      • 2.72
      • 2.71
      • 2.70
      • 2.68
      • 2.67
      • 2.66
      • 2.65
      • 2.64
      • 2.63
      • 2.61
      • 2.60
      • 2.59
      • 2.58
      • 2.57
      • 2.56
      • 2.55
      • 2.54
      • 2.53
      • 2.52
      • 2.51
      • 2.50
      • 2.49
      • 2.48
      • 2.47
      • 2.46
      • 2.45
      • 2.44
      • 2.43
      • 2.42
      • 2.41
      • 2.40
      • 2.39
      • 2.38
      • 2.37
      • 2.36
      • 2.35
      • 2.34
      • 2.33
      • 2.32
      • 2.31
      • 2.30
      • 2.29
      • 2.28
      • 2.27
      • 2.26
      • 2.25
      • 2.24
      • 2.23
      • 2.22
      • 2.21
      • 2.20
      • 2.19
  • LICENSE TYPES
  • FOR OPERATORS
    • Login
    • Workspace
    • Accept client
    • Client interaction
      • WebChat
      • Client tab
      • Videocall
      • Share
      • Templates
      • Browser
      • End Session
      • Hero Cards
      • E-mail
      • Facebook Messenger
      • Apple Messages for Business
      • WhatsApp
      • VKontakte
      • IP Telephony
      • Telephone campaigns
    • Profile
  • FOR ADMINISTRATORS
    • Company management
      • Licences
      • Users
      • External contacts
      • Performance
      • Operator metrics
      • Dashboards
    • Tenant management
      • Contact directory
      • Sessions
      • All e-mails
      • Operators
      • Campaigns
        • Telephone campaign
          • Campaign Contacts
          • Missed Calls
        • WhatsApp campaign
          • Campaign Contacts
      • Settings
        • Groups
          • By operator utilization
          • To whole group (deprecated)
        • External groups
        • Routing
        • Rules
        • WebChat
        • Forms
          • Forms
          • Hero Cards
        • Chatbots
          • API chatbot
          • Microsoft Bot Framework chatbot
        • WhatsApp
          • Registration process
          • Adding a new phone number
          • Eligible Phone Numbers
          • Pricing
          • Template Messages
            • Conversations
          • Whatsapp ecosystem comparison
          • Data security and GDPR
          • Add WhatsApp widget to website
        • Apple Messages for Business
          • Add Apple widget to website
          • Data security and GDPR
        • Facebook Messenger
          • Add Facebook Messenger widget to website
        • VKontakte
        • E-mails
        • IP Telephony
        • Files
        • Templates
        • Routing visualization
        • Application
          • General
        • Blacklist
        • GDPR
  • FOR IT SPECIALISTS
    • Supported widget methods
    • Add WebChat button to website
    • Add Apple widget to website
    • Customization
      • Customized forms
        • Entry forms
          • Basic entry forms
          • Tenant selection forms
        • Feedback form
          • Basic feedback forms
          • Feedback forms with emojis
          • Feedback form with stars
        • Offline forms
      • Parameters
      • Customized Pop-up
      • Customized functions
      • Customized microsite
    • Public API
      • Authentication
      • Swagger
      • Public API FAQ
      • Webhooks
      • Webhooks FAQ
    • WIDGET API
    • Co-browsing
    • Mobile SDK
      • Android
      • iOS
    • Chatbot connection
      • Microsoft Bot Framework
      • API chatbot
        • API chatbot connection
        • Chatbot API-specific activities and events
      • Supported activities and events
      • Tips and Tutorials
    • Realtime statistics
      • Connection to influx database
      • Existing metrics
      • Examples
      • Grafana
    • Connect Office 365 mailbox
    • Connect Gmail mailbox
    • Software architecture
      • Data encryption
    • Telephony
    • Facebook
    • Files
    • WebChat
    • Cookies
    • Desktop Application
  • SECURITY
  • SYSTEM REQUIREMENTS
    • Minimum HW requirements for operators
    • Minimum SW requirements for operators
    • Supported browsers
    • Audio/Video
    • Supported languages
    • Desktop application
    • Minimum server requirements
    • Mobile application
  • HELPDESK
    • Bug Reporting
    • Manuals
      • Delete browser cookies
      • Delete Local and Session Storage
      • Clear cache memory
      • Add timestamps to logs in the browser console
      • Disconnecting inactive tabs in Google Chrome
    • FAQ
    • Keyboard shortcuts
    • Glossary
Powered by GitBook
On this page
  • Mluvii News
  • 1) Your clients won't know an automated message from another
  • 2) Deleting AV recordings
  • 3) Public API for Campaigns

Was this helpful?

  1. UPDATES MLUVII
  2. Archive

2.100

Deployed on: 9. 3. 2023

Mluvii News

1) Your clients won't know an automated message from another

You can now send automated messages to clients that look like they were sent by an operator. This way, the client still feels that you are taking care of them! You set the messages as a chat rule, as you are already used to from classic automatic messages.

2) Deleting AV recordings

Finally, a clearer detail of the session. If you delete some recordings or a linked AV call recording is generated, only this final recording remains in the session detail.

3) Public API for Campaigns

You can now use "paging" when retrieving contacts from a running campaign. This way you don't have to retrieve all contacts at once.

Minor changes in the application:

  • Fixed template to upload contacts to a campaign using CSV files

  • The "Contact Client" button behaves correctly in the All Emails table.

  • Fixed chat display on older iOS devices.

Thank you for your feedback, which helps us to improve mluvii. :)

Previous2.101Next2.99

Last updated 1 year ago

Was this helpful?