> For the complete documentation index, see [llms.txt](https://docs.mluvii.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.mluvii.com/en/for-operators/client-interaction/webchat.md). # WebChat WebChat lets you send text messages or emojis between the operator and the client. Through WebChat the client can also **send** the operator **a file** from his computer or mobile device. To use the chat features, use the icons next to the message box. {% hint style="success" %} ***By combining the "#" character and the template shortcut, you can simply paste the desired message directly into the WebChat**. Learn more about setting shortcuts in the* [***For administrators***](/en/for-administrators.md) *section.* {% endhint %} {% hint style="success" %} *If necessary, the operator can expand the chat window by dragging or tapping the button on the left edge of the chat window in the middle.* {% endhint %} {% hint style="info" %} *In addition to regular chat messages, there are also system messages for session status (e.g. when a video call is started).* {% endhint %} ## Supported formatting options in chat
FormatWebChatFacebookWhatsAppApple VKontakte
Size✔xxxx
Bold✔x✔xx
Italics✔x✔xx
Underline✔xxxx
Numbering✔xxxx
Bullets✔xxxx
Line Break✔✔✔xx