> For the complete documentation index, see [llms.txt](https://docs.mluvii.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.mluvii.com/en/system-requirements/supported-browsers.md).

# Supported browsers

Here is a list of support for each of the mluvii application individual features when the customer enters from different web browsers.&#x20;

{% hint style="danger" %}
**Unlike clients, operators must always be connected via Google Chrome.**
{% endhint %}

### Windows operating system

| Browser | Supported |
| ------- | :-------: |
| Chrome  |     ✔     |
| Firefox |     ✔     |
| Edge    |     ✔     |
| Opera   |     ✔     |

### Other operating systems and devices

AV inputs on Apple mobile devices are supported from iOS 12 version and higher.

<table><thead><tr><th width="135">Function</th><th align="center">MacOS Safari</th><th width="97" align="center">MacOS Chrome</th><th align="center">iOS Safari</th><th align="center">iOS Chrome</th><th align="center">Android Chrome</th></tr></thead><tbody><tr><td>Chat (Operator)</td><td align="center">✔</td><td align="center">✔</td><td align="center">✔</td><td align="center">✔</td><td align="center">✔</td></tr><tr><td>Chat (Client)</td><td align="center">✔</td><td align="center">✔</td><td align="center">✔</td><td align="center">✔</td><td align="center">✔</td></tr><tr><td>Sending files in chat (Operator)</td><td align="center">✔</td><td align="center">✔</td><td align="center">✔</td><td align="center">✔</td><td align="center">✔</td></tr><tr><td>Sending files in chat (Client)</td><td align="center">✔</td><td align="center">✔</td><td align="center">✔</td><td align="center">✔</td><td align="center">✔</td></tr><tr><td>Screen Sharing (Operator)</td><td align="center">✔</td><td align="center">✔</td><td align="center">x</td><td align="center">x</td><td align="center">x</td></tr><tr><td>Screen sharing (Client)</td><td align="center">✔</td><td align="center">✔</td><td align="center">x</td><td align="center">x</td><td align="center">x</td></tr><tr><td>Desktop File Sharing (Operator)</td><td align="center">✔</td><td align="center">✔</td><td align="center">x</td><td align="center">x</td><td align="center">x</td></tr><tr><td>Desktop File Sharing + QR Code (Client)</td><td align="center">✔</td><td align="center">✔</td><td align="center">x</td><td align="center">x</td><td align="center">x</td></tr><tr><td>Screenshot (Operator)</td><td align="center">✔</td><td align="center">✔</td><td align="center">✔</td><td align="center">✔</td><td align="center">✔</td></tr><tr><td>Audio/ Video chat (Operator)</td><td align="center">✔</td><td align="center">✔</td><td align="center">✔</td><td align="center">✔</td><td align="center">✔</td></tr><tr><td>Audio/Video Chat (Client)</td><td align="center">✔</td><td align="center">✔</td><td align="center">✔</td><td align="center">x</td><td align="center">✔</td></tr><tr><td>Video Call (Operator)</td><td align="center">✔</td><td align="center">✔</td><td align="center">✔**</td><td align="center">✔</td><td align="center">✔</td></tr><tr><td>Video Call (Client)</td><td align="center">✔</td><td align="center">✔</td><td align="center">✔</td><td align="center">x</td><td align="center">✔</td></tr><tr><td>Drawing during Co-browsing (Operator)</td><td align="center">✔</td><td align="center">✔</td><td align="center">x</td><td align="center">x</td><td align="center">x</td></tr><tr><td>Call Transfer (Operator)</td><td align="center">✔</td><td align="center">✔</td><td align="center">✔</td><td align="center">✔</td><td align="center">✔</td></tr><tr><td>Saving and reading cookies despite the browser prohibition</td><td align="center">✔</td><td align="center">x</td><td align="center">x</td><td align="center">x</td><td align="center">x</td></tr><tr><td>Hero Cards</td><td align="center">✔</td><td align="center">✔</td><td align="center">✔</td><td align="center">✔</td><td align="center">✔</td></tr><tr><td>Client Chat History</td><td align="center">✔*</td><td align="center">✔</td><td align="center">✔*</td><td align="center">✔*</td><td align="center">✔</td></tr></tbody></table>

{% hint style="info" %}
*\* Functionality is provided only if the client turns off the default Safari setting **"Do not track across pages"**.*
{% endhint %}

{% hint style="info" %}
*\*\* There is a known bug in iOS 15.xx that causes the Operator to not see the client image on the mobile. In this case, a refresh session helps.*

*The bug does not appear in iOS 14.xx and 16.xx (including later versions).*
{% endhint %}


---

# Agent Instructions
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## Querying This Documentation
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