Supported browsers

Here is a list of support for each of the mluvii application individual features when the customer enters from different web browsers.

Unlike clients, operators must always be connected via Google Chrome.

Windows operating system

Browser	Supported
Chrome	✔
Firefox	✔
Edge	✔
Opera	✔

Other operating systems and devices

AV inputs on Apple mobile devices are supported from iOS 12 version and higher.

Function	MacOS Safari	MacOS Chrome	iOS Safari	iOS Chrome	Android Chrome
Chat (Operator)	✔	✔	✔	✔	✔
Chat (Client)	✔	✔	✔	✔	✔
Sending files in chat (Operator)	✔	✔	✔	✔	✔
Sending files in chat (Client)	✔	✔	✔	✔	✔
Screen Sharing (Operator)	✔	✔	x	x	x
Screen sharing (Client)	✔	✔	x	x	x
Desktop File Sharing (Operator)	✔	✔	x	x	x
Desktop File Sharing + QR Code (Client)	✔	✔	x	x	x
Screenshot (Operator)	✔	✔	✔	✔	✔
Audio/ Video chat (Operator)	✔	✔	✔	✔	✔
Audio/Video Chat (Client)	✔	✔	✔	x	✔
Video Call (Operator)	✔	✔	✔**	✔	✔
Video Call (Client)	✔	✔	✔	x	✔
Drawing during Co-browsing (Operator)	✔	✔	x	x	x
Call Transfer (Operator)	✔	✔	✔	✔	✔
Saving and reading cookies despite the browser prohibition	✔	x	x	x	x
Hero Cards	✔	✔	✔	✔	✔
Client Chat History	✔*	✔	✔*	✔*	✔

* Functionality is provided only if the client turns off the default Safari setting "Do not track across pages".

** There is a known bug in iOS 15.xx that causes the Operator to not see the client image on the mobile. In this case, a refresh session helps.

The bug does not appear in iOS 14.xx and 16.xx (including later versions).