# 2.63 Deployed on: 22.06.2021 ## **Mluvii News** ### 1) **Consultations during a phone call** Finally! During a phone call, the operator can invite other colleagues for a consultation. At the same time, he can put the client on hold for a moment and consult with a colleague. Everything is recorded in the recording. ### 2) **The operator can redirect the session to a chatbot** Chatbot is a master in solving repetitive queries and also in collecting data about clients. The operator can now use the function of redirecting the session to the chatbot. Once the chatbot completes the task, the client can be redirected back to the operator or the session is ended. #### **Minor changes in the application:** * Tooltip fix for call parameters in client card * The operator is no longer affected by the setting from the tenant in which it is deactivated **Thank you for your feedback, which helps us to improve mluvii. :)** --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.mluvii.com/en/updates-mluvii/archive/2.63.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.