> For the complete documentation index, see [llms.txt](https://docs.mluvii.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.mluvii.com/en/for-administrators/company-management/external-contacts.md).

# External contacts

External contacts allow you to create and manage a list of your colleagues who do not have a user account in mluvii, but still occasionally need to forward an incoming call to them. 

{% hint style="info" %}
*This section is only available to customers using the IP Telephony channel.* 
{% endhint %}

{% hint style="info" %}
*Managing external contacts is only available to users with company administrator privileges.* 
{% endhint %}

The External Contacts section allows you to: 

* create, edit, and delete external contacts 
* assign contacts to specific tenants 
* assign contacts to groups within individual tenants

Administrators will also meet External Contacts within the so-called [External Groups](/en/for-administrators/tenant-management/settings/external-groups.md) and operators at the moment of [call forwarding](/en/for-operators/client-interaction/ip-telephony.md#aab).


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