LogoLogo
Mluvii webLoginAPIDEMO
English
English
  • ABOUT
  • UPDATES MLUVII
    • 2.125
    • 2.124
    • 2.123
    • Archive
      • 2.122
      • 2.121
      • 2.120
      • 2.119
      • 2.118
      • 2.117
      • 2.116
      • 2.115
      • 2.114
      • 2.113
      • 2.112
      • 2.111
      • 2.110
      • 2.109
      • 2.108
      • 2.107
      • 2.106
      • 2.105
      • 2.104
      • 2.103
      • 2.102
      • 2.101
      • 2.100
      • 2.99
      • 2.98
      • 2.97
      • 2.96
      • 2.95
      • 2.94
      • 2.93
      • 2.92
      • 2.91
      • 2.90
      • 2.89
      • 2.88
      • 2.87
      • 2.86
      • 2.85
      • 2.84
      • 2.83
      • 2.82
      • 2.81
      • 2.80
      • 2.79
      • 2.78
      • 2.77
      • 2.76
      • 2.75
      • 2.72
      • 2.71
      • 2.70
      • 2.68
      • 2.67
      • 2.66
      • 2.65
      • 2.64
      • 2.63
      • 2.61
      • 2.60
      • 2.59
      • 2.58
      • 2.57
      • 2.56
      • 2.55
      • 2.54
      • 2.53
      • 2.52
      • 2.51
      • 2.50
      • 2.49
      • 2.48
      • 2.47
      • 2.46
      • 2.45
      • 2.44
      • 2.43
      • 2.42
      • 2.41
      • 2.40
      • 2.39
      • 2.38
      • 2.37
      • 2.36
      • 2.35
      • 2.34
      • 2.33
      • 2.32
      • 2.31
      • 2.30
      • 2.29
      • 2.28
      • 2.27
      • 2.26
      • 2.25
      • 2.24
      • 2.23
      • 2.22
      • 2.21
      • 2.20
      • 2.19
  • LICENSE TYPES
  • FOR OPERATORS
    • Login
    • Workspace
    • Accept client
    • Client interaction
      • WebChat
      • Client tab
      • Videocall
      • Share
      • Templates
      • Browser
      • End Session
      • Hero Cards
      • E-mail
      • Facebook Messenger
      • Apple Messages for Business
      • WhatsApp
      • VKontakte
      • IP Telephony
      • Telephone campaigns
    • Profile
  • FOR ADMINISTRATORS
    • Company management
      • Licences
      • Users
      • External contacts
      • Performance
      • Operator metrics
      • Dashboards
    • Tenant management
      • Contact directory
      • Sessions
      • All e-mails
      • Operators
      • Campaigns
        • Telephone campaign
          • Campaign Contacts
          • Missed Calls
        • WhatsApp campaign
          • Campaign Contacts
      • Settings
        • Groups
          • By operator utilization
          • To whole group (deprecated)
        • External groups
        • Routing
        • Rules
        • WebChat
        • Forms
          • Forms
          • Hero Cards
        • Chatbots
          • API chatbot
          • Microsoft Bot Framework chatbot
        • WhatsApp
          • Registration process
          • Adding a new phone number
          • Eligible Phone Numbers
          • Pricing
          • Template Messages
            • Conversations
          • Whatsapp ecosystem comparison
          • Data security and GDPR
          • Add WhatsApp widget to website
        • Apple Messages for Business
          • Add Apple widget to website
          • Data security and GDPR
        • Facebook Messenger
          • Add Facebook Messenger widget to website
        • VKontakte
        • E-mails
        • IP Telephony
        • Files
        • Templates
        • Routing visualization
        • Application
          • General
        • Blacklist
        • GDPR
  • FOR IT SPECIALISTS
    • Supported widget methods
    • Add WebChat button to website
    • Add Apple widget to website
    • Customization
      • Customized forms
        • Entry forms
          • Basic entry forms
          • Tenant selection forms
        • Feedback form
          • Basic feedback forms
          • Feedback forms with emojis
          • Feedback form with stars
        • Offline forms
      • Parameters
      • Customized Pop-up
      • Customized functions
      • Customized microsite
    • Public API
      • Authentication
      • Swagger
      • Public API FAQ
      • Webhooks
      • Webhooks FAQ
    • WIDGET API
    • Co-browsing
    • Mobile SDK
      • Android
      • iOS
    • Chatbot connection
      • Microsoft Bot Framework
      • API chatbot
        • API chatbot connection
        • Chatbot API-specific activities and events
      • Supported activities and events
      • Tips and Tutorials
    • Realtime statistics
      • Connection to influx database
      • Existing metrics
      • Examples
      • Grafana
    • Connect Office 365 mailbox
    • Connect Gmail mailbox
    • Software architecture
      • Data encryption
    • Telephony
    • Facebook
    • Files
    • WebChat
    • Cookies
    • Desktop Application
  • SECURITY
  • SYSTEM REQUIREMENTS
    • Minimum HW requirements for operators
    • Minimum SW requirements for operators
    • Supported browsers
    • Audio/Video
    • Supported languages
    • Desktop application
    • Minimum server requirements
    • Mobile application
  • HELPDESK
    • Bug Reporting
    • Manuals
      • Delete browser cookies
      • Delete Local and Session Storage
      • Clear cache memory
      • Add timestamps to logs in the browser console
      • Disconnecting inactive tabs in Google Chrome
    • FAQ
    • Keyboard shortcuts
    • Glossary
Powered by GitBook
On this page
  • Information security management
  • What is ISO/IEC 27001?
  • What does the certification bring to our customers?

Was this helpful?

SECURITY

PreviousDesktop ApplicationNextSYSTEM REQUIREMENTS

Last updated 1 year ago

Was this helpful?

Security Management Policy

We guarantee that we meet the highest security standards and guarantee the security of your data. We monitor security threats and trends in the field of protection. We are constantly improving our information security system.

Information security management

We are fully complaint with ISO/IEC 27001 (Information Security Management System) requirements. Since November 2020, we have been the proud holder of the ISO/IEC 27001 certificate for the Information Security Management System. We went through a demanding process in which we proved that our protection of customer and our internal data is at the top level.

What is ISO/IEC 27001?

It is an international standard that defines information security management requirements. The Information Security Management System mainly manages confidential customer information, i.e. the non-public data that we obtain from clients or third parties in fulfilling our obligations, including working documents and outputs from this information.

What does the certification bring to our customers?

ISO/IEC 27001 certification proves that:

  • we can systematically identify information security risks and mitigate them,

  • we have plans for business continuity management in case of incidents,

  • we have better protection of confidential information and we reduce the risk of hacker attacks,

  • we can cope more quickly with the consequences of an attack and improve the ability of our systems to overcome the consequences of incidents,

Certificate: