LICENSE TYPES
If you are considering using mluvii, you have a choice of 3 license types (Lite, Profi and Enterprise). In the table below you can see what each license type includes.
Hosting
Recomended call center size
1 - 20 operators
20 - 50 operators
50+ operators
Deployment variant
SaaS only
SaaS only
SaaS / Private cloud /On-premise
Channels
Chat
✔
✔
✔
Video calls
✔
✔
✔
Showroom
✔
✔
✔
Callback
✔
✔
✔
E-mail *
✔
✔
✔
Facebook Messenger *
x
✔
✔
Apple Messages for Business *
x
✔ + initial fee
✔ + initial fee
Whatsapp *
x
✔ + initial and monthly fee
✔ + initial and monthly fee
Vkontakte *
x
✔
✔
IP Telephony *
+ initial and monthly fee + call charges
✔ + initial fee and call charges
✔ + initial fee and call charges
Feature
Tags
✔
✔
✔
Forms
✔
✔
✔
Templates
✔
✔
✔
Screensharing
✔
✔
✔
Filesharing
✔
✔
✔
Communication redirect
✔
✔
✔
Client History
✔
✔
✔
Notes
✔
✔
✔
Parameters
✔
✔
✔
Contact directory
✔
✔
✔
REST API
✔
✔
✔
Multiple Operators
x
✔
✔
Performance
✔
✔
✔
Operator Metrics
✔
✔
✔
Custom Forms
x
✔
✔
Auto-tagging
x
✔
✔
Hero Cards
x
✔
✔
Recordings - Phone
x
✔
✔
Recordings - A/V
x
✔
✔
More phone numbers for outbound campaigns
x
x
✔
Offline channels reconnect
x
✔
✔
Whatsapp Template Messages
x
✔ + monthly fee
✔ + monthly fee
Transparent system of incoming requests
x
✔
✔
Routing visualisation
x
✔
✔
Advanced security (LDAP)
x
x
✔
Custom background/Blur
✔
✔
✔
2FA
x
✔
✔
Co-browsing
x
x
✔
Campaigns
x
x
✔
Chatbot API *
✔
✔
✔
* It's not part of Software mluvii, it's just prepared interface.
You can find the complete price list on our web.
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