LICENSE TYPES
If you are considering using mluvii, you have a choice of 3 license types (Lite, Profi and Enterprise). In the table below you can see what each license type includes.
Feature | Lite | Profi | Enterprise |
---|---|---|---|
Hosting | |||
Recomended call center size | 1 - 20 operators | 20 - 50 operators | 50+ operators |
Deployment variant | SaaS only | SaaS only | SaaS / Private cloud /On-premise |
Channels | |||
Chat | ✔ | ✔ | ✔ |
Video calls | ✔ | ✔ | ✔ |
Showroom | ✔ | ✔ | ✔ |
Callback | ✔ | ✔ | ✔ |
E-mail * | ✔ | ✔ | ✔ |
Facebook Messenger * | x | ✔ | ✔ |
Apple Messages for Business * | x | ✔ + initial fee | ✔ + initial fee |
Whatsapp * | x | ✔ + initial and monthly fee | ✔ + initial and monthly fee |
Vkontakte * | x | ✔ | ✔ |
IP Telephony * | + initial and monthly fee + call charges | ✔ + initial fee and call charges | ✔ + initial fee and call charges |
Feature | |||
Tags | ✔ | ✔ | ✔ |
Forms | ✔ | ✔ | ✔ |
Templates | ✔ | ✔ | ✔ |
Screensharing | ✔ | ✔ | ✔ |
Filesharing | ✔ | ✔ | ✔ |
Communication redirect | ✔ | ✔ | ✔ |
Client History | ✔ | ✔ | ✔ |
Notes | ✔ | ✔ | ✔ |
Parameters | ✔ | ✔ | ✔ |
Contact directory | ✔ | ✔ | ✔ |
REST API | ✔ | ✔ | ✔ |
Multiple Operators | x | ✔ | ✔ |
Performance | ✔ | ✔ | ✔ |
Operator Metrics | ✔ | ✔ | ✔ |
Custom Forms | x | ✔ | ✔ |
Auto-tagging | x | ✔ | ✔ |
Hero Cards | x | ✔ | ✔ |
Recordings - Phone | x | ✔ | ✔ |
Recordings - A/V | x | ✔ | ✔ |
More phone numbers for outbound campaigns | x | x | ✔ |
Offline channels reconnect | x | ✔ | ✔ |
Whatsapp Template Messages | x | ✔ + monthly fee | ✔ + monthly fee |
Transparent system of incoming requests | x | ✔ | ✔ |
Routing visualisation | x | ✔ | ✔ |
Advanced security (LDAP) | x | x | ✔ |
Custom background/Blur | ✔ | ✔ | ✔ |
2FA | x | ✔ | ✔ |
Co-browsing | x | x | ✔ |
Campaigns | x | x | ✔ |
Chatbot API * | ✔ | ✔ | ✔ |
* It's not part of Software mluvii, it's just prepared interface.
You can find the complete price list on our web.
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