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  • LICENSE TYPES
  • FOR OPERATORS
    • Login
    • Workspace
    • Accept client
    • Client interaction
      • WebChat
      • Client tab
      • Videocall
      • Share
      • Templates
      • Browser
      • End Session
      • Hero Cards
      • E-mail
      • Facebook Messenger
      • Apple Messages for Business
      • WhatsApp
      • VKontakte
      • IP Telephony
      • Telephone campaigns
    • Profile
  • FOR ADMINISTRATORS
    • Company management
      • Licences
      • Users
      • External contacts
      • Performance
      • Operator metrics
      • Dashboards
    • Tenant management
      • Contact directory
      • Sessions
      • All e-mails
      • Operators
      • Campaigns
        • Telephone campaign
          • Campaign Contacts
          • Missed Calls
        • WhatsApp campaign
          • Campaign Contacts
      • Settings
        • Groups
          • By operator utilization
          • To whole group (deprecated)
        • External groups
        • Routing
        • Rules
        • WebChat
        • Forms
          • Forms
          • Hero Cards
        • Chatbots
          • API chatbot
          • Microsoft Bot Framework chatbot
        • WhatsApp
          • Registration process
          • Adding a new phone number
          • Eligible Phone Numbers
          • Pricing
          • Template Messages
            • Conversations
          • Whatsapp ecosystem comparison
          • Data security and GDPR
          • Add WhatsApp widget to website
        • Apple Messages for Business
          • Add Apple widget to website
          • Data security and GDPR
        • Facebook Messenger
          • Add Facebook Messenger widget to website
        • VKontakte
        • E-mails
        • IP Telephony
        • Files
        • Templates
        • Routing visualization
        • Application
          • General
        • Blacklist
        • GDPR
  • FOR IT SPECIALISTS
    • Supported widget methods
    • Add WebChat button to website
    • Add Apple widget to website
    • Customization
      • Customized forms
        • Entry forms
          • Basic entry forms
          • Tenant selection forms
        • Feedback form
          • Basic feedback forms
          • Feedback forms with emojis
          • Feedback form with stars
        • Offline forms
      • Parameters
      • Customized Pop-up
      • Customized functions
      • Customized microsite
    • Public API
      • Authentication
      • Swagger
      • Public API FAQ
      • Webhooks
      • Webhooks FAQ
    • WIDGET API
    • Co-browsing
    • Mobile SDK
      • Android
      • iOS
    • Chatbot connection
      • Microsoft Bot Framework
      • API chatbot
        • API chatbot connection
        • Chatbot API-specific activities and events
      • Supported activities and events
      • Tips and Tutorials
    • Realtime statistics
      • Connection to influx database
      • Existing metrics
      • Examples
      • Grafana
    • Connect Office 365 mailbox
    • Software architecture
      • Data encryption
    • Telephony
    • Facebook
    • Files
    • WebChat
    • Cookies
    • Desktop Application
  • SECURITY
  • SYSTEM REQUIREMENTS
    • Minimum HW requirements for operators
    • Minimum SW requirements for operators
    • Supported browsers
    • Audio/Video
    • Supported languages
    • Desktop application
    • Minimum server requirements
    • Mobile application
  • HELPDESK
    • Bug Reporting
    • Manuals
      • Delete browser cookies
      • Delete Local and Session Storage
      • Clear cache memory
      • Add timestamps to logs in the browser console
      • Disconnecting inactive tabs in Google Chrome
    • FAQ
    • Keyboard shortcuts
    • Glossary
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FOR ADMINISTRATORS

PreviousProfileNextCompany management

Last updated 10 months ago

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The tutorials in this section will help you set up the application at the admin level. With text and video tutorials you can manage users, operators, and the entire mluvii application setup.

In mluvii, there are 2 levels of administrators (company administrator and tenant administrator). The tenant is a sub-level of the company (department) and allows you to divide the company into multiple logical units independent of each other.

Company management
Tenant management