Deployed on 14. 5. 2024

Mluvii News

🌟 Chatbot can now send its own file 🌟

We've improved the chatbot feature so you can now send a file that is not saved among the files in Mluvia. For example, if the chatbot creates a personalized quote or other message based on the data it detects, it can send it directly to the client in the conversation.

🌟 Tighter link between chatbot and Contact Directory 🌟

Now the chatbot has the ability to create contacts in the address book. It can even select the most appropriate contact to start a conversation if the contact is already saved in duplicate.

🌟 Operator interface improvements 🌟

Parameter values (e.g. Client's name, Client's phone number, ...) are now displayed in bold, making it easier for operators to navigate and improve visibility.

🌟 Tracking the status of contacts in a campaign 🌟

Through the API, you can quickly get detailed statistics about a specific campaign. You will immediately know, for example, how many clients have been contacted or how many contacts are waiting to be processed.

🌟 Tenant Settings 🌟

We've made adjustments to the general settings of the app to make it clearer and easier to work with.

πŸ›  Minor but Significant Adjustments πŸ› 

  • Texting: We have modified some of the texting in the mluvii settings.

  • Dashboards: We fixed errors in the settings when adding metrics.

  • Phone Modal: You can now move it around all corners.

Thank you for your feedback which helps us to continuously improve the mluvii :)

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