2.110

Deployed on: 18. 10. 2023

Mluvii News

๐ŸŒŸWhatsApp Hero Cards๐ŸŒŸ

For a long time now, you can send a client a Hero Card with a selection of multiple product and service options when communicating via WhatsApp. Now when the client presses the button in the Hero Card, the operator will receive a message in the chat with the client's last choice. The choice is also written into the session parameter.

๐ŸŒŸConnection failure alert๐ŸŒŸ

We have improved the reliability of the notification. We will now only notify you if there is a severe connection failure. The notification is now more relevant and less intrusive.

๐ŸŒŸ Status of contacts in WhatsApp campaign๐ŸŒŸ

For each contact, you can now see if they have received the message or even read it already. That's how you know the success of your campaign in real-time.

๐ŸŒŸ Chatbot API๐ŸŒŸ

If a chatbot sends a Hero Card to a client, it now gets back information about the client's choice. Previously, it was only possible to track client responses via session parameters. Now the chatbot gets the response directly via webhook.

๐Ÿ›  Minor but Significant Adjustments ๐Ÿ› 

  • Campaign contact states: when the campaign is shut down, the contacts are switched to the correct state

  • Added scrollbar: In routing settings, we added a scrollbar when selecting from a long list of external contacts.

  • More reliable forms: We have refactored the form setup code to make it even more reliable

Thank you for your feedback which helps us to continuously improve the language :)

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